COACHES CORNER

What happens to an organization’s culture when physicians and healthcare leaders learn the art of coaching? Cleveland Clinic has spent years building a coaching culture throughout its organization, and the results have been remarkable. 

The Cleveland Clinic Case Study

According to a case study ...

I had a friend in college who would jokingly say, "Don't tell me what to do!" — even over the most mundane things. If they were zoned out at a red light that just turned green and you said, "Light's green," they'd shoot back, “Don't tell me what to do!"

It wasn't really about the traffic light. It'...

Coaching and peer support are both valuable resources in healthcare and share some common skills, but it is important to understand the difference between them. Both involve supporting colleagues through listening, empathy, and meaningful conversation, and both seek to help physicians navigate chall...