COACHES CORNER

As physicians, we’re trained to solve problems. So when a colleague comes to us and says something like, “things need to change,” our instinct is often to fix the problem. Coaching asks us to resist that reflex by listening and supporting, rather than searching for a resolution. 

Let’s also be clea...

I had a friend in college who would jokingly say, "Don't tell me what to do!" — even over the most mundane things. If they were zoned out at a red light that just turned green and you said, "Light's green," they'd shoot back, “Don't tell me what to do!"

It wasn't really about the traffic light. It'...